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What is Noise Cancelling ?
Noise Cancelling microphones cut out up to 75% of background noise around you, suitable for open-plan work areas.
Can I use the Headset through my PC, and if so which headsets are suitable ?
Yes you can. One headset which is compatible with your Computer is the Topaz Headset, as long as your computer is fitted with a sound card. The connection is made through a control unit via a Microphone Plug (to Line In or Mic) and Earphone Plug (to Line Out or Headphone Speaker socket). This will enable you to switch between using your computer or telephone, through either the telephone handset or headset.
Can you source other products ?
Yes we can, contact us today and we will endeavour to find a solution to your needs. We huge experience in the market we are best placed to help you find exactly what you need.
Headset amplifier, what is it and do I need one?
The majority of telephones today do not have suitable amplification or connections for a headset. An amplifier is the electronic box that gives universal compatibility to use a headset with those telephone systems. Ask us first if you are in any doubt.
Is the microphone position of my headset important?
Yes, proper positioning of the microphone is necessary for optimum sound and noise-cancelling qualities. All headset microphone booms should be adjusted to approximately one finger width away from your lower lip.
Can I still use my handset if I have a headset?
Yes, you can use both your headset and handset but not simultaneously. Headset amplifiers have a toggle switch on them which allows you to switch between headset and handset use.
How should I care for my headset?
Headsets can't take lots of abuse. Always unplug your headset by the quick disconnect plugs and do not pull on the cords. If you need to clean it use a non alcohol solution and don't soak it. Store it safely in its box in a place it wont be crushed
Deliveries and Returns
We aim to get all products, ordered in the UK, delivered to customers within 3-5 working days. Items are delivered using Royal Mail Special Delivery.
All products are guaranteed to be in good working order, if the product you are delivered is damaged or faulty please send it back to our postal address enclosing the reason for the products return. All faulty or damaged products will be replaced and posted back to you swiftly.
What warranty is available on the products
All our products are covered by one of our extensive warranty plans of either 5 year on headsets or LIFETIME on telephones. To see which applies look for the logo next to the product. If any thing goes wrong with your product we will always help you fix the problem, we pride ourselves on having the best service and after sales care so you can rest assured in the unlikely event of problem your covered. For more information on our cover contact us today.
